Generic Management (57712) – NQF Level 4

Duration: 12 months
Target Group: Junior Management, Team Leaders, Supervisors
Duration: Communication at NQF Level 3, Mathematical Literacy at NQF Level 3, Computer Literacy at NQF Level 3
Credits: 150 credits
Certification: Services SETA-accredited Certificate


This qualification is intended for junior managers of small organisations, junior managers of business units in medium and large organisations, or these aspiring to the positions. Junior managers include team leaders, supervisors, foremen and section heads.

The focus of this qualification has been designed to enable learners to be competent in a range of knowledge, skills, attitudes and values including Planning, Organising, Leading, Controlling and Ethics.


At the end of the skills programme, learners will be able to:

  • Develop plans to achieve defined objectives.
  • Organise resources in accordance with a developed plan.
  • Lead a team to work co-operatively to achieve objectives.
  • Monitor performance to ensure compliance to a plan.
  • Make decisions based on a code of ethics.


  • Management Skills
  • Leadership Skills
  • Planning Skills
  • Numeracy
  • First and Second Language Communication
  • Organising