Anger Management

Duration:  1 day
Target:  All staff
Short Programme:  Anger Management
Credits:  None

Objective: 

This course will help teach participants how to identify their anger triggers and what to do when they get angry.

Outcomes:

At the end of this programme learner will be able to:

  • Understand anger dynamics in terms of the anger cycle and the fight and flight theory.
  • Know common anger myths and their factual refutations.
  • Know the helpful and unhelpful ways of dealing with anger.
  • Understand the difference between objective and subjective language.
  • Know tips in identifying the problem.
  • Express a feeling or position using I-messages.
  • Negotiation and solution-building.
  • Reflect on one’s hot buttons and personal anger dynamics
  • Learn and practice de-escalation techniques.