Anger Management
Duration: 1 day
Target: All staff
Short Programme: Anger Management
Credits: None
Objective:
This course will help teach participants how to identify their anger triggers and what to do when they get angry.
Outcomes:
At the end of this programme learner will be able to:
- Understand anger dynamics in terms of the anger cycle and the fight and flight theory.
- Know common anger myths and their factual refutations.
- Know the helpful and unhelpful ways of dealing with anger.
- Understand the difference between objective and subjective language.
- Know tips in identifying the problem.
- Express a feeling or position using I-messages.
- Negotiation and solution-building.
- Reflect on one’s hot buttons and personal anger dynamics
- Learn and practice de-escalation techniques.