Business Communication Skills Programme (US 10622) – NQF Level 5

Duration:  1-2 days
Target Group:  Administration/Junior Management
Prerequisite: Listening, speaking, reading, writing and
presentation skills at NQF Level 4
Credits:  8
Certification:  Services SETA-accredited Certificate of Competence


The skills, knowledge and understanding demonstrated within this unit standard are essential for social and economic transformation and contribute to the upliftment and economic growth within a business environment.

Unit Standard:

10622:  Conduct communication within a business environment.


At the end of the skills programme, learners will be able to:

  • Demonstrate and understand communication channels in business and everyday life.
  • Conduct written and verbal communication within the business environment.
  • Use communication in a business environment.