Communication Skills (US 8969) – NQF Level 3

Duration: 1-2 days
Target Group:  All personnel
Prerequisite:  Communication at NQF Level 3
Credits:  5
Certification:  ServicesSeta-accredited Certificate of Completion


Learners will be able to read a variety of text types with understanding and to justify their views and responses by reference to detailed evidence from text.

Unit Standard:

8969: Interpret and use information from texts


At the end of the skills programme, learners will be able to:

  • Use a range of reading and viewing strategies to understand the literal meaning of specific texts.
  • Use strategies for extracting implicit messages in texts.
  • Respond to selected texts in a manner appropriate to the context.
  • Explore and explain how language structures and features may influence a reader.