Professional Conduct (US 242816) – NQF Level 2

Duration:  2 days
Target Group:  Entrepreneurs
Prerequisite:  Communication at NQF Level 1, Mathematical Literacy at NQF Level 1
Credits: 4
Certification: Services SETA-accredited Certificate of Completion


This skills programme provides a broad introduction to a work environment. It is a starting point for a learner in financial services or other business environments. The focus is knowledge, skills, values, and attitudes in relation to the learner’s own work context and experience in the world of work.

Unit Standard:

242816:  Behave in a professional manner in a business environment.


At the end of this skills programme, learners will be able to:

  • Know how to behave in a business environment.
  • Interpret body language in a business context.
  • Interact with people in a business setting.
  • Assess own professional behaviour in a business setting.